Frequently Asked Questions
A list of the most frequently asked questions is on this page. Please review them. We think most of your issues will be addressed here.
You can submit payment with a job, provide a credit card number for each job, or we can keep it on file and bill on a per job basis or weekly. We accept Visa, MC, AMEX, and DISCOVER.
We do not offer traditional terms.
We ship via UPS, FedEx and Golden State, Priority/Express Mail. Golden State is a service for California, parts of Nevada and Arizona only. Send us your address and we will calculate different options to best fit your needs. When using your FedEx or UPS account you will be billed $3.00 to cover handling.
We support the latest versions on most major applications on the Mac and Windows Operating Systems including: Adobe InDesign, Adobe Illustrator, Adobe Photoshop, QuarkExpress, Corel Draw, Microsoft Word and Microsoft Excel. Files from CAD programs can be saved as eps or pdf.
We offer Epson Inkjet Proofs. For proofing CMYK film output, For proofing digital files before negatives are generated, we offer Epson Inkjet Proofs.
filmoutput.com was created to offer graphic professionals incredible prices on their film output needs. We are a full service digital pre-press house that can cater to any other needs you may have – typesetting, advertising, design, scanning, consulting, etc. We can be reached directly at: 1-877-975FILM(3456) M-F 7:30AM – 5:30PM PST
FTP stands for File Transfer Protocol. Using FTP you can upload files to computers to which you have appropriate access. Files can consist of software, text, and graphics from the Internet. FTP is one of the basic tools used on the Internet. Always zip or stuff your files. Call filmoutput.com @ 1-877-985-FILM(3456). You can upload your large files here.
No, You can deliver in person or send directly to:
1421 E Pomona St
Santa Ana, California 92705